It was the height of insensitivity, total lack of empathy, and poor leadership skills on the part of a manager when she told an employee that her son being on life support is not “an excuse to skip work.”
The news was met with outrage by a lot of people. And ultimately, the manager had to pay the price, not just for a bad judgment call, but a cruel response to a deeply worried - and rightfully so - employee.
Crystal Fisher shared to her manager via a text message the tragic family news that her 18-year-old son Jason was placed on life support as he is fighting an infection.
Fisher wanted to be temporarily excused from work to be able to attend to her son’s grave needs. However, her manager at PS Food Mart in Michigan was not only unsympathetic to her plight but was downright cruel also, saying her family’s dire situation is no excuse to miss work.
The manager even replied with the callous message: “’I will not get into with you on here but I’ve been more than accommodating during this allowing schedule changes and such.”’
The reply continued with: “There is no reason you can’t work and I won’t tolerate drama.”
And ended with what appeared like an ultimatum: “End of conversation. If you aren’t there to work your shift tomorrow then I take that as you’ve quit.”
Fisher was adamant that she didn’t want to lose her job, but that obviously she needed to attend to her son who was in an emergency, if not life and death situation. She said: "This is his life we're talking about, not just in the hospital sick. He's on life support. And I let her know that no, I'm not quitting, I want my job, that my son's more important, though, than your job because I can replace your job. I cannot replace my kid."
Good thing for the company that when they learned how the manager acted on the matter showing utter lack of compassion and understanding, they didn’t waste time responding by firing the manager on Monday morning.