A shortage of fast-food chicken like KFC’s apparently is enough to send residents of London into panic attack, even going to the extent of badgering their MPs and calling their police to report the matter as an “emergency.”
The so-called ‘KFC crisis’ rolled into its fourth day with more than half of the 900 UK stores of the popular American fast-food chain closed due to a chicken shortage.
If residents and KFC lovers are frustrated with the shortage, the UK police apparently are not amused by the situation either- due to the barrage of calls they get from the people complaining about the issue. It prompted the police to issue a warning that regardless of people’s sense of panic, “fried chicken is not a police matter.”
The shortage seems to be indefinite and KFC said the problems with the supply will be resolved. The supply woes now could have started when the chain switched its delivery contract from South African-owned distribution group Bidvest to DHL last week, which pointed to “operational issues” for the disruption. Bidvest describes itself as “the leading supplier of logistical and supply chain solutions to the UK hospitality and restaurant sector.”
Workers of the branches forced to close temporarily while the supply issue is being addressed have been encouraged to take a “holiday” until stores could re-open.
But some resolute staff are said to be taking matters into their own hands. KFC admitted to local media that it is “urgently investigating” an incident in Kent where workers are alleged to have been spotted smuggling what looked like meat from the local butcher into the back door of the premises. KFC is also looking into reports that some staff members in West London approached a local butcher to ask for all their chicken stock.
KFC has maintained that it has strict food safety policies in place, and staff should not be taking the chicken from local butchers.
Even MPs are not spared of people’s panic because of the KFC crisis. Bermondsey MP Neil Coyle said his constituents had been writing to him, asking when they will next be able to eat KFC. He said he could only answer via tweet that he also doesn’t know yet when the shortage will come to an end.
<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">I've been contacted by disappointed <a href="https://twitter.com/hashtag/KFC?src=hash&ref_src=twsrc%5Etfw">#KFC</a> customers on Borough High St <a href="https://twitter.com/hashtag/SE1?src=hash&ref_src=twsrc%5Etfw">#SE1</a> & Walworth Rd <a href="https://twitter.com/hashtag/SE17?src=hash&ref_src=twsrc%5Etfw">#SE17</a> today: <a href="https://t.co/vNVQiMLs9Q">https://t.co/vNVQiMLs9Q</a></p>— Neil Coyle (@coyleneil) <a href="https://twitter.com/coyleneil/status/965633490866921472?ref_src=twsrc%5Etfw">February 19, 2018</a></blockquote> <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>
Tower Hamlets Police responded to inquiries about the crisis by posting: “Please do not contact us about the #KFCCrisis- it is not a police matter if your favorite eatery is not serving the menu that you desire.”’
<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">Please do not contact us about the <a href="https://twitter.com/hashtag/KFCCrisis?src=hash&ref_src=twsrc%5Etfw">#KFCCrisis</a> - it is not a police matter if your favourite eatery is not serving the menu that you desire.</p>— Tower Hamlets MPS (@MPSTowerHam) <a href="https://twitter.com/MPSTowerHam/status/965951677105917952?ref_src=twsrc%5Etfw">February 20, 2018</a></blockquote> <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>
Many upset customers are also taking to social media to compare the crisis to an “apocalypse.” One Twitter user cried: “The world is gonna end soon- how’s KFC running out of chicken?”
For its part, KFC says they are closing some of their restaurants because they wouldn't compromise the quality of food because food safety will always be their priority.