By: Kyle James | 04-19-2018 | News
Photo credit: Harris County Sheriff's Office

Houston: 911 Operator Hellbent on Hanging Up Gets Probation

A 911 operator has been sentenced to probation for 18 months for hanging up on her callers. When people would call 44-year-old Crenshanda Williams for emergency services, she would hang up on them throughout her year and a half career as a Houston Emergency Center 911 operator. You go, Girl!

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Harris County District Attorney Kim Ogg's office said Williams systematically hung up on people who were trying to report emergencies. William's supervisor eventually took notice of her "abnormally large number of 'short calls'" identified as less than 20 seconds each. Ogg's office also noted that the recording database takes note of who disconnects the call, the caller, the operator, or both of them.

Upon examination of the calls Williams disconnected, Ogg's office found they were reports of robbers to homicides to speeding vehicles. When Williams was questioned about her disconnects, she said she hung up so often because she didn't want to talk to anyone. Williams' trial lasted three days and ended on Wednesday with all jurors finding her guilty of interference with emergency telephone calls. The charge is a misdemeanor offense.

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Assistant District Attorney Lauren Reeder said, "The citizens of Harris County rely on 911 operators to dispatch help in their time of need. When a public servant betrays the community’s trust and breaks the law, we have a responsibility to hold them criminally accountable." Williams was sentenced to 18 months of probation and 10 days in jail.

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4 Comment/s
Anonymous No. 23456 2018-04-19 : 00:54

A friend of mine lost her child and when I caught up to her were at the police station where the 9-1-1 operator was stationed. We went inside and the operator was on the phone talking to her friend about drinking and some guy. My friend was somewhat hysterical and screaming she lost her baby. The operator told her to "shut up or she would have to leave" We left to look for the baby…

Anonymous No. 23457 2018-04-19 : 01:01

She ain’t gots time foddat

Anonymous No. 23460 2018-04-19 : 01:50

Who the fuck hired her? I wanna see their mugshot! And … you guys do a good job reporting stuff we don't see elsewhere but get a hold of the 911 calls on tape.

Anonymous No. 23462 2018-04-19 : 02:14

This is a great example of a quota hire. Instead of hiring the best candidate for the job, this woman got preferential treatment in the hiring process because of her skin color. Oh, and SHE DINDU NUFFIN'!

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