A customer in a Wendy’s branch in North Carolina clearly gave his name along with his order to the crew manning the cashier. The staff, however, still chose to refer to him not by his name, but derisively as “chubby”, and paid a hefty price for the insult. The franchise owner of the Wendy’s store confirmed that the erring employee has been fired.
<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">Wendy’s worker fired for putting "Chubby" on receipt. <a href="https://t.co/WS2FgxC7kU">https://t.co/WS2FgxC7kU</a> <a href="https://t.co/WS9tZpegjC">pic.twitter.com/WS9tZpegjC</a></p>— Detroit News: Nation (@dn_nation_world) <a href="https://twitter.com/dn_nation_world/status/1052576718957887489?ref_src=twsrc%5Etfw">October 17, 2018</a></blockquote>
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The Carolina Restaurant Group also issued a statement on Tuesday saying they apologized to the customer involved identified as Jimmy Shue. The identity of the terminated employee has not been released yet.
Shue recounted that he went to the Gastonia restaurant this month and ordered two sandwiches, and also gave his name to the staff, “clear as day.”
When Shue got his receipt, he saw that his name has been listed instead as “Chubby.” He found the gesture offensive as it was clearly intended to mock his weight. He also shared that another employee hesitantly called out “Chubby” to notify him that his order was ready. Shue then heard other Wendy’s patrons laughing. It added to his humiliation.
Shue was embarrassed by the whole thing and decided to just leave the store. Bothered, however, by the insensitive and otherwise completely avoidable incident he was subjected to, he reached out to Wendy’s corporate office to report to them what was done to him at the Gastonia branch.
Wendy’s took proper measures and fired the erring and insensitive employee, something that would not have happened if only the staff wrote down the customer’s quite easy name- Jimmy.