A brawl between two women started at a McDonald's after the employee at the drive-thru window was attacked by the woman at the window all over ketchup. The women allegedly choked the employee and were then told to leave, according to Santa Ana Police. The assault was captured on McDonald's surveillance footage, and police are searching for the suspect.
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The incident started after the customer, a woman wearing a pink shirt and gray sweatpants, got out of her car and leaned into the drive-thru window because she believed something was missing from her order. The incident took place on October 27th. The woman walked in a back door of the McDonald's which had been left open and verbally abused the manager.
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<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">A war of words turns into an assault and battery. The victim and manager says it was all over a package of ketchup. The story on <a href="https://twitter.com/NBCNews?ref_src=twsrc%5Etfw">@NBCNews</a> <a href="https://twitter.com/SantaAnaPD?ref_src=twsrc%5Etfw">@SantaAnaPD</a> <a href="https://twitter.com/hashtag/McDonalds?src=hash&ref_src=twsrc%5Etfw">#McDonalds</a> <a href="https://t.co/Bg9HPiOkw4">pic.twitter.com/Bg9HPiOkw4</a></p>— Vikki Vargas (@VikkiNBCLA) <a href="https://twitter.com/VikkiNBCLA/status/1062498121853227008?ref_src=twsrc%5Etfw">November 14, 2018</a></blockquote>
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The manager said she was in disbelieve over how irate the customer was over a simple pack of ketchup. The woman managed to slip in through a door left open after an employee took out the trash. The customer went after the woman at the drive-thru and began choking her.
"It happened all so fast. One of the girls did help me. The rest, I don't know, I wasn't really aware of what was going on," the manager said who was attacked. We're starting to see more of this type of incident: people upset by service take it beyond a complaint. They physically assault the workers."
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A minute after the woman walked in and began assaulting employees, a man comes in and tells the female attacker its time to leave. It took a man to settle the situation and the employees are lucky to be alive. If the woman had a weapon she could have killed everyone in the restaurant.
Cpl. Anthony Bertagna said, "We're starting to see more of this type of incident: people upset by service take it beyond a complaint. They physically assault the workers. Fortunately, the male you see got her out of the store otherwise we don't know where this would have gone." The 22-year-old manager suffered minor injuries including shock and described the getaway vehicle as white.
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